Programs and Services

PLOWS Council on Aging employs more than 70 professionals to address the aging needs of our communities. Call us at 708-361-0219 to determine if you or someone you care for qualifies for our programs and services.

Adult Protective Services

Safety of older adults 60+ years of age and those 18-59 years of age with a disability is a priority for us and, unfortunately, all too often, abuse (intentionally or unintentionally) occurs. To address these sensitive, sometimes life-threatening, situations, we have trained professionals to investigate these type of abuses through the Illinois Department on Aging. Abuse of an older adult can include: physical, sexual or emotional abuse; confinement; passive neglect; willful deprivation; or financial exploitation. Reporting a potential abuse situation is confidential and reporters can remain anonymous. Learn more about our services by viewing this Channel 4 TV segment

Advocacy & Benefits 

Our team counselled more than 2,700 people last year and filed 1,800 benefit applications on behalf of older adults.​ This free service helps you learn about, evaluate and apply for benefits you may qualify for as an older adult. We conduct individual appointments year round at our offices in Palos Heights and monthly sessions in Lemont and Worth Townships. Our professional team is highly organized and savvy about government guidelines, understanding special enrollment criteria and all the details needed to complete paperwork correctly. Many -- but not all -- of our programs are income and asset based which means there is a government criteria for eligibility and limits on benefits. We provide counsel on energy assistance, select medical coverage such as Medicaid, Medicare Part B and Extra Help programs, prescription drug plans, senior health insurance plans, food assistance, savings on property tax, transportation discounts and cell phone savings. Learn more by viewing this TV interview at

Caregiver Support

Millions of Americans take care of a friends or family members as “informal caregivers” – unpaid support helping with daily living activities, managing chronic health conditions and/or disabilities, ensuring insurance information and critical long-term planning is up-to-date as well as many other tasks. These informal supports are spouses, partners, family members, friends, or neighbors who do not self-identify as caregivers. They simply consider the care they provide as “what you do for someone you care about” to help older adults live independently and with dignity. Our Caregiver Specialists provide consultations, assistance, information and support to those giving care to someone aged 60+, as well as Grandparents & Other Relatives Raising Grandchildren. We host educational events and can also arrange respite -- temporary care for an older adult to give a caregiver a much needed break. Visit Upcoming Events and watch this TV interview at to learn about activities for caregivers and older adults.

Care Planning 

As we age, sometimes we need a plan to help age well in the community once a need has been identified. Our trained caseworkers go to the home of an older adult and work with everyone involved to provide guidance and create the best plan of care possible, which may include a combination of programs, services and resources.

Choices for Care Program 

Following discharge from the hospital or rehabilitation stay, an older adult may not always be able to care for themselves. Our trained professionals conduct assessments to determine options for home and community-based services that help people remain in their homes. Check out this TV interview for more about "Choices for Care" at

Home-Delivered Meals Program 

Thanks to the passion of highly trained, dedicated and vetted volunteers, we deliver more than 160 nutritional meals to homes daily, Monday through Friday, to qualified people aged 60+ who are unable to manage meal preparation. Learn more by viewing this TV interview at


Volunteers Needed for Home-Delivered Meals

We need dedicated, caring volunteers to help pack and/or drive and offer flexible scheduling deliver meals one morning a week. Prepared meals are delivered Monday through Friday and drivers leave around 9 A.M. from our office in Palos Heights. Routes are in Palos and Orland Township and can usually be completed within two hours.Volunteers need their own cars, license, and insurance, and must submit to a background check. A small stipend offsets driving expenses. Please call 708-361-0219 for more information about this rewarding experience or email

Information & Assistance

The aging and disability environments are ever changing and there's a vast number of options available. Our team of supportive specialists help provide direction to anyone aged 60+ or under 60 years old with a disability. Whether you are looking for the nearest in-home care company, options counseling or an area agency on aging in another state, PLOWS Council on Aging helps guide you to resources and connections.

In-Home Services

Need assistance with personal care? Meal preparation? Light house keeping? Laundry or grocery shopping? For qualified older adults, in-home services is a great option. Skilled and vetted care workers can visit your home and assist with managing daily household activities for a definitive period of time. Learn more by viewing this TV interview

Shared Housing

Looking for affordable housing? Have an extra room in your home? Shared Housing is an innovative roommate matching service that provides affordable housing and/or companionship and it may be a good option for you. We have 30+ years of experience in Shared Housing -- matching people that have houses, apartments or condos, with people who need an affordable place to live. Adults of all ages can participate as long as one participant is aged 62+ or has a disability. This program can offer companionship, financial security and independence. Providers and seekers are thoroughly vetted and we provide guidance on Shared Housing agreements. Learn more about our services by viewing these TV interviews: